Android Phone Users Encounter Software Bug, Workaround Corrects Crashes

Recent Google update affects app, browser usage

By Guy Chapman – Navarro County Gazette

Some owners of Android phones found their email, web browsing, and software apps crashing after a Google update last Monday.

Google has provided service update details after a bug affected phone functionality, stemming from a previous version of Android System WebView, a system component that allows Android apps to display web content.

To fix the bug and restore phone functionality, Android users will need to visit the Google Play Store.

1. Navigate to the Play Store app
2. Search for Android System WebView
3. Select the “Update” option (to version 89.0.4389.105)
4. Repeat these steps for Google Chrome

Users have also found that uninstalling the buggy Android System WebView program provides a temporary solution, as supported by Samsung’s Twitter account. Users are recommended to:

  1. Remove the Webview Update and then restart the phone.
  2. Go to “Settings”
  3. Select “Apps”
  4. Tap the three dots in the top right corner
  5. Show “System Apps”
  6. Search for Android System WebView
  7. Select “Uninstall Updates”

For Android owners that used this workaround while Google fixed the technical issue, users should reinstall WebView and update their Chrome browser to restore full phone functionality.

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Categories: Community